Terms & Conditions

Not the usual yada yada yada, so please take a little time to review what we have to say.

Website

The content on this website belongs to us – please don’t use it anywhere else. We provide a copywriting service so if you need some content we’d rather you’d ask so we can create something original for you.

By using this website you are agreeing to our terms and conditions. If you don’t agree; please leave. 

Trading

We’re sure you understand how important it is that you pay the invoices that we send out promptly. We’re a small business that can’t sustain bad debt, we expect you’re in the same boat. As we’re also sure you’ll want to stay friends, you’ll agree to stick tight to the following payment schedule.

We issue invoices electronically (see super important below). While this invoice is due immediately, our payment terms are 30 days from the date of invoice by BACS or the SWIFT international payments system. Full payment must reach us by this date.

All proposals are quoted in Pound Sterling (GBP) and payments will be made at the equivalent conversion rate at the date the transfer is made. You agree to pay all charges associated with international transfers of funds. The appropriate bank account details will be printed on our electronic invoice.

All quoted prices are exempt of VAT, we are not VAT registered.

It’s worth noting that we don’t offer reductions for “cash” or “early” payment, nor do we accept payment by way of goods or services or offer extended credit.

Late Payment

We hope this never applies, but…

In accordance with the Late Payment of Commercial Debts Act 1998 interest will be charged on all payments received later than the payment terms at the rate of eight per cent above the (rather pathetic) Bank of England Base Rate.

In case collection proves necessary, which of course we hope to avoid, you will be required to pay all fees (including all legal fees and court costs) incurred by that process. That can get really expensive, you don’t want to go down that road.

When it comes to excuses, we’ve heard quite a few, so for the avoidance of doubt…
We don’t accept cheques, so they can never be in the post and while we like a good story, they never get you more time to pay. In our experience the electronic banking system is extremely reliable so please don’t blame your bank – it’s your responsibility to get payment to us in time. Oh – and emails rarely go missing.

Super important: As we invoice electronically it’s up to you to keep us up to date with a working email address that you monitor every working day of the week.
If you don’t receive our invoice…
We communicate by email with you throughout the life of a project so this scenario is highly unlikely. Keep an eye on that junk folder though – we wouldn’t want you to miss paying us for the wonderful work we do. The extra money you’ll pay to the court could have been spent marketing your business!

We don’t send out final demands, if your invoice is overdue our next correspondence is likely to be about court proceedings.  We know this sounds harsh, but the cost of chasing bad debt impacts on our good customers so we decided to pass it on to avoid the hassle.

Just like a parking ticket, you can’t transfer an invoice to anyone else without our permission. If it’s your name on the invoice, you owe us the money and you are responsible for payment.

Although the language is simple, our intentions are serious and this is a legal document under exclusive jurisdiction of English and Welsh courts.